Shipping
Ordered before 4 p.m. = shipped today (NL)!
We ship all orders placed before 4 p.m. the same day! Packages are shipped within the Netherlands and Belgium with PostNL. PostNL delivers the packages the next day, except Sundays and Mondays, when there is no mail delivery. Once we have delivered your order to PostNL you will receive an automatic email with the track & trace code so you can track your order.
Your package will be shipped in a sustainable shipping bag made of recycled plastic (which you can reuse yourself because of the extra closing strip) or a mailbox box made of grass cardboard.
All orders small enough to fit in a mailbox box will be sent as a letterbox package shipped. This has the advantage that you do not have to be home for delivery.
You can also choose to have your order to pick up in our store in Utrecht center or have it delivered to a PostNL service point.
Shipping costs
NETHERLANDS and BELGIUM:
- Shipping within the Netherlands & Belgium: FREE for orders from €50,-.
- For orders up to €50, shipping costs are €4.95.
Click here for more information on returns.
ABROAD shipment with DHL abroad:
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| Luxembourg | €8,99 |
| France, Italy & Monaco | €11,95 |
| UK: currently not possible due to Brexit | NA |
| Czech Republic & Poland | €12,95 |
| Austria, Finland, Ireland, Portugal, Spain, Sweden | €14,95 |
| Bulgaria,Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia & Slovenia | €18,95 |
Other countries: please send an email to info@sophiestone.nl to inquire about shipment to your country.
Costs for returning goods from abroad will be on behalve of the customer.
